Privacy policy
Privacy Policy
At MEVANIQ ("we," "us," "our," or "MEVANIQ"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, contact us, or otherwise interact with our services, we may collect certain information.
Personal Information You Provide
Depending on how you interact with our store, we may collect:
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Full name
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Billing and shipping address
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Email address
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Phone number
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Order and purchase information
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Account information
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Information you provide when contacting customer support
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Product reviews, comments, or other information you voluntarily submit
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Information provided when subscribing to marketing communications
Payment Information
When you make a purchase, your payment information is processed through Shopify and/or third-party payment processors.
We generally do not directly store your complete credit or debit card number on our own systems. Payment information is handled by the applicable payment processor in accordance with its own privacy policy and security practices.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
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IP address
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Browser type and version
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Device type
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Operating system
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Approximate location
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Pages visited
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Products viewed
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Referring website
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Date and time of visits
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Website interactions
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Cookies and similar technologies
This information helps us operate, secure, analyze, and improve our website and services.
3. Cookies and Similar Technologies
We use cookies and similar technologies to provide and improve our website.
Cookies may be used to:
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Keep items in your shopping cart
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Remember your preferences
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Maintain your session
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Understand how visitors use our website
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Improve website performance
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Provide relevant advertising and marketing
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Measure the effectiveness of advertising campaigns
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Help prevent fraud and protect our website
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of our website.
4. How We Use Your Information
We may use the information we collect to:
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Process and fulfill orders
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Process payments
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Arrange shipping and delivery
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Provide order confirmations and shipping updates
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Communicate with you about your orders
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Provide customer support
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Respond to questions and requests
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Manage your customer account
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Improve our products, website, and services
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Personalize your shopping experience
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Send marketing communications where permitted by law
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Detect and prevent fraud, abuse, and security incidents
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Maintain the security and functionality of our website
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Comply with legal and regulatory obligations
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Enforce our terms, policies, and agreements
5. Sharing Your Information
We do not sell your personal information for money.
We may share personal information with trusted third parties when necessary to operate our business and provide our services.
These may include:
Shopify
Our online store is powered by Shopify. Shopify may process information necessary to operate our store, process transactions, provide checkout functionality, and support our services.
CJdropshipping and Fulfillment Partners
We use third-party suppliers and fulfillment providers, including CJdropshipping, to source, process, fulfill, and ship orders.
When you place an order, we may provide necessary customer information to CJdropshipping and/or its relevant fulfillment, warehouse, and shipping partners. This may include information such as:
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Customer name
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Shipping address
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Phone number
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Order details
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Product information
This information is provided so that your order can be processed and delivered to you.
CJdropshipping's privacy documentation states that its services may process customer identification, address, phone, order, and delivery information for fulfillment and related services.
Payment Providers
We may share necessary information with payment processors and financial service providers to process payments, prevent fraud, and complete transactions.
Shipping and Delivery Providers
We may share necessary information with shipping carriers, logistics companies, warehouses, and other service providers involved in delivering your order.
Analytics and Marketing Providers
We may use third-party analytics, advertising, and marketing services to understand website usage, measure advertising performance, and provide relevant marketing.
Legal and Security Purposes
We may disclose information when reasonably necessary to:
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Comply with applicable laws or legal processes
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Respond to lawful government requests
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Protect our rights or property
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Prevent fraud or abuse
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Protect the safety of our customers, employees, or others
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Investigate suspected violations of our policies
6. International Data Transfers
Because we work with service providers and fulfillment partners that may operate in different countries, your personal information may be processed or stored outside the country where you live.
For example, information required to fulfill and ship your order may be processed by CJdropshipping, logistics providers, payment providers, Shopify, or other service providers located in different jurisdictions.
Where required by applicable law, we take reasonable steps to ensure appropriate protections are applied to personal information transferred internationally.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
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Processing and fulfilling orders
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Providing customer support
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Maintaining business and transaction records
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Resolving disputes
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Preventing fraud
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Complying with legal, tax, accounting, and regulatory requirements
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Enforcing our agreements
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information over the internet is completely secure. Therefore, we cannot guarantee absolute security.
9. Marketing Communications
If you subscribe to our marketing communications, we may send you information about:
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New products
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Promotions
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Discounts
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Special offers
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Store updates
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Other marketing communications
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us.
We will process marketing preferences in accordance with applicable law.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, services, or social media platforms.
We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of any third-party service you visit.
11. Children's Privacy
Our website may offer products that are suitable for children, but our website is intended for use by adults and is not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13.
If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.
12. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate information
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Request deletion of certain personal information
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Request information about how your personal information is collected or used
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Opt out of certain marketing communications
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Opt out of certain forms of targeted advertising or sale/sharing of personal information where applicable
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Request a copy of certain personal information
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Appeal a privacy-related decision where required by applicable law
To exercise a privacy right, contact us using the information provided below.
We may need to verify your identity before completing certain requests.
We will process valid requests within the timeframes required by applicable law.
13. California Privacy Rights
If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information.
Depending on the circumstances and applicable law, California residents may have rights to:
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Know what personal information is collected and how it is used
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Request access to personal information
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Request deletion of personal information
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Request correction of inaccurate personal information
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Opt out of the sale or sharing of personal information
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Limit certain uses of sensitive personal information
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Receive equal treatment for exercising applicable privacy rights
MEVANIQ does not sell personal information for monetary consideration.
Where applicable, California residents may submit privacy requests using the contact information below.
14. Do Not Track Signals
Some web browsers offer a "Do Not Track" setting.
Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals unless required by applicable law.
15. Fraud Prevention and Security
We may collect and use information to identify, investigate, and prevent:
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Fraudulent transactions
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Unauthorized activity
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Payment abuse
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Account abuse
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Security threats
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Other illegal or harmful activities
We may share relevant information with payment processors, fraud-prevention services, law enforcement, or other appropriate parties when reasonably necessary.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.
When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.
We encourage you to review this page periodically.
17. Contact Us
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us.
MEVANIQ
Email: mevaniq@gmail.com
Website: https://mevaniq.com
For privacy-related requests, please include enough information for us to understand and process your request. We may request additional information to verify your identity where required or permitted by law.